ORDER PROCESSING & DELIVERY TIMES
All orders received during normal business hours; Monday to Friday, are processed for shipment within 7 days.
Orders are shipped Monday to Friday.
Metro deliveries will arrive within 1-2 business days from the date of shipment, regional and international deliveries may take an additional 2-4 days.
We endeavour to deliver all orders as soon as possible in the current circumstances, but due to occasional courier delays some deliveries may take 1-2 days longer.
When your order has been placed, a confirmation email will be sent to the email address provided at checkout.
In the case of any delay to processing times, you will be notified by email.
For shipping within Australia, we use Australia Post Express Domestic service.
For shipping outside of Australia, we use Australia Post Express International service.
$10 standard shipping within Australia.
Free shipping applies to all Australian Express orders over $400.
Express orders below $400:
Within Australia: $15
International: Varies based on product weight. Calculated at checkout. Excluding duties and taxes for your country.
(All prices are shown in AUD)
CHANGES TO YOUR ORDER
If you require any changes to your order; including incorrect address details and/or item sizing, contact Customer Service at firstname.lastname@example.org immediately.
If your order has already been processed, Tori and Mine accepts no responsibility for incorrect details entered. However, our Returns process is available for changing incorrect items.
Shipments that are rejected by the receiver will result in the client incurring redirection fees. Tori and Mine reserves the right to cancel any order after purchase.